Product Information
Q: What materials are used in your shirts?
A: Our shirts are crafted from high-quality materials like Viscose Silk, Viscose Satin, and Viscose Pashmina Blend, ensuring both comfort and durability.
Q: How do I find the right size for me?
A: Please refer to our sizing chart available on each product page. We provide detailed measurements to help you select the best fit.
Materials Used
Q: What materials do you use for the shirts?
A: Our shirts are made with different materials according to their designs and essence:
For the shirt selected according to the material:
Viscose Silk:
"Luxurious Viscose Silk, offers a lustrous sheen and a buttery-smooth touch. This premium fabric marries the sleek elegance of silk with the breathability and comfort of viscose, making each piece a wearable indulgence."
Viscose Satin:
"Our Viscose Satin shirts stand at the crossroads of sophistication and comfort, offering a sleek silhouette that moves with a mesmerizing fluidity. The fabric's gentle caress against the skin redefines everyday luxury."
Viscose Rayon:
"Viscose Rayon, a material celebrated for its outstanding softness and fluid drape. The fabric's superior absorbency ensures you stay cool and comforted, encapsulating an essence of luxury."
Viscose Pashmina Blend:
"With the warmth of Pashmina and the lightness of Viscose, this piece boasts a unique blend that wraps you in softness. This fusion results in a rare garment that provides gentle warmth and an exquisitely soft feel, ideal for transitional weather."
What are some of the additional things I should know about the shirts?
Bowling Cut:
"Adopting the retro-inspired bowling cut, the piece offers a relaxed yet tailored fit. The straight hem and open collar exude a vintage charm, making for versatility that transcends time."
Illuminated identity:
“Our exclusive URBETHH logo and the 'Illusion x Reality' tagline come to life in a reflective shimmer on the back, capturing our brand's spirit in a play of light and shadow. It's not just a shirt, it's a statement that glows with uniqueness."
Animal Welfare Commitment:
"We stand firm in our commitment to animal welfare. We are a testament to fashion with a conscience, ensuring no harm comes to our furry friends in the creation of our luxurious fabrics."


Ordering and Shipping
Q: How can I track my order?
A: Once your order is shipped, we'll send you a tracking number via email. 
Q: Do you ship internationally?
A: No, we don’t offer international shipping at the moment. However, you can expect international shipments starting from August, 2024.
Q: How many days to ship my order?
A: we need 3-4 days to ship the product once order is placed

Returns and Exchanges
Q: What is your return policy?
A: We accept returns within 30 days of purchase, provided the items are undamaged, and in their original packaging. Some exclusions apply, such as clearance sale items.
Q: How do I exchange an item?
A: For exchanges, please return the original item within 30 days for a refund and place a new order for the item you wish to receive.
Care Instructions
Q: How should I care for my shirt to ensure it lasts?
A: We recommend following the specific care instructions provided on the products’ label, which typically includes preferably dry cleaning. If not, we recommend gentle washing and avoiding high heat in drying and ironing.
Sustainability and Ethics
Q: Are your products animal-friendly?
A: Yes, we are committed to animal welfare. Our products are made without harming animals, and we continuously seek sustainable and ethical alternatives in our production processes.

Miscellaneous
Q: How do I stay updated on new collections and promotions?
A: The best way to stay in the loop is by subscribing to our newsletter and following us on our social media channels.